Go, see for yourself.
It’s Colter’s Winter, the print version.
I wondered that when I came across this in June, and I emailed them. Little did I know at the time how unresponsive and downright unhelpful Amazon would be in this. I sure didn’t expect them to lie to me, but that’s what they did.
I’d like to take you through these past three months of emails between myself and Amazon representatives.
I say three months because they do not like to respond to this. They don’t like this issue brought up. I think that’s clear from the emails.
So, without wasting more time, let’s get started.
I don’t have the original email that I sent Amazon because I sent it on Createspace and used their on-site form.
I pretty much pointed out that the print version of the book had the ending showing, I didn’t like that, and I’d like it changed.
Here’s the response I got:
What are you referring to? If it's my book Colter's Winter that I wrote you about quite some time ago, I see no changes.
It's not acceptable, and the reason for this is that I can read the ending of the print book.
Please fix this, and do so in a timely manner this time.
After that I’m told my book will now show “the least amount of the book possible” and that this change is live on the site.
I went and checked, and the ending was still viewable.
This is the reply I sent:
I can't believe giving away the end of my thriller novel doesn't bother you. What is wrong with your company?
That 2-3 business day response finally came on September 21 and looked like this:
This is the response I sent:
Wow, I don't know why you're telling me that "it not showing the last pages of your book" when it's clear from this screenshot that readers can read the very last pages.
I'm not going to go back and forth with you on this anymore, Sarah.
What I will do is write up an enticing and interesting blog post about the hassles you've put me through, the run-around you've given me, and the sales you've likely cost me.
After I publish that I'll do my darndest to share it on social media in places where it will be seen by movers and shakers.
I know that doesn't matter to you, but it matters to me.
There's a lot of talk about how uncompromising and unresponsive Amazon is right now to authors. I'm going to go ahead and add fuel to that fire.
If you don't like that, well, I'm sorry. I don't like you lying to me like you've done just now.
Good day to you.
Well folks, I don’t know what to tell you – Amazon sucks.
I love making money from them, I love that they sell my books, but when something goes wrong, they can be quite slow.
Thankfully this isn’t a huge problem, but gosh, it is annoying.
So I’ll ask one more time…Amazon, why are you giving the ending of my book away?