This past Tuesday I decided to go to all my Google+ communities and do some marketing work, collect some links for Midweek Content Roundup, and post some comments on interesting things I saw. I do this nearly every day, and have been for months and months.
One group that I decided to visit on this day was Author Rank and Google Authorship, a group I’ve been a member of since about April if not earlier.
Now, this moderator was not the same moderator as when I joined this group. The original moderator left, and that may explain why my post was deleted and I was kicked out of the community, no notice whatsoever.
See, I’d challenged the authority and the very existence of that group and that moderator. They were not doing a very good job, and anyone that wants to visit that group can tell that fact quickly. Here’s just a few screenshots of what that group looks like:
Now, an engaged group with 23,000 members will have a few posts a minute, and people will comment on them. Here you can see that there’s very few comments and very little in the way of +1’s even. No, this group is dead.
So I said that, because I’m one of those people that would rather have a problem pointed out before it sinks the ship than after. This moderator Digital Marketing isn’t one of those folks, and that’s how I know all their endeavors will fail.
Don’t be like Digital Marketing – I can’t see what posts they make because they’ve blocked me – and keep an open mind. If people point out problems, don’t turn a blind eye, a deaf ear, or block them on social media. Don’t put your head in the sand and hope things get better. Take a listen and take a look – it might be just what you need.